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Strategic Account Executive

Filtering the negative to make room for the positive.

At Two Hat, our mission is to help social networks build safe and healthy online communities by removing negative interactions to make room for positive human connections. We believe that everyone should be free to share online without fear of harassment or abuse.

Processing nearly 30 billion interactions a month, Two Hat enables clients across a variety of social networks and gaming companies to deliver positive user experiences by detecting and filtering harmful content in real time, before it reaches the community. More than just a filter, we provide an all-in-one content moderation solution, with data analysis, content escalations, flexible workflows, auto-moderated user reports, and more. Clients benefit from our scalable, autonomous, and transparent solution, as well as our team of industry experts who consult on best practices and industry standards. As a leading provider of content moderation best practices, we believe we can restore the original purpose of the internet - to empower positive human connection and facilitate healthy social online interactions. 

Removing illegal content is a shared responsibility. To that end, we work with international governments and  law enforcement in helping to prevent the targeting of children through the internet, and train AI to detect new child exploitation material.

Who you are

This is an exciting period of rapid growth as we begin to establish our presence in the SMB market. To support this growth, we are currently looking for a Strategic Account Executive to join our team remotely. We are looking for someone who’s able to learn new technology quickly, is excellent at nurturing leads, and builds long-lasting relationships with customers with ease. You have industry knowledge about the gaming and social media space; either from using the apps first hand or having worked in the space in the past. 

Why you want this role 

  • Purpose and impact. We’ve said it a few times, but what we do matters. We are building solutions that make a difference. You want to be part of eliminating harmful online incidents  and growing a safer internet. You want to sell a solution you truly believe in; one that is timely, relevant and draws positive attention for the impact we make.
  • Growth and challenges. You are ready for the thrill of building out a new client base and tapping into a new market space; one that includes some of the fastest-growing companies in technology, gaming, social media and applications. You are committed to an exciting and rewarding career in sales and you are looking for a company where you can influence processes and contribute to growth in an impactful way.  
  • Compensation and collaboration. You want the freedom to work remotely while earning an uncapped commission. You want to be part of a well-supported and close-knit team where you have the opportunity to share your thoughts on how to solve challenges in the sales cycle.

How you will make an impact every day:

  • Grow our SMB customer base. You will strategically engage with new prospects on LinkedIn, via email, as well as through cold-calling. You will book meetings with clients and demo our solution to show how it overcomes their specific pain points.  
  • Drive business forward. You will work a mixture of inbound and outbound leads; educating them on how we build safer online communities and addressing any concerns or questions prospects may have. You will create business proposals, send out contracts, close deals, and expand accounts when the time is right.

What you bring

  • Sales expertise. You have 3+ years of experience exceeding targets selling technology solutions or products into small and midsized technology companies. You know how to create awareness, position products successfully and articulate value propositions to solve business needs. You have experience working with CRM systems like Salesforce, HubSpot or similar.
  • Relationship building skills. You can put clients at ease and gain their trust; you provide clients with all of the information they need to make a decision - and ultimately, close deals. Your written and verbal communication skills are outstanding. You confidently create and deliver presentations. You value everyone you work with and can easily work with internal teams to ensure the client’s expectations are being met.
  • Flexibility. You pick up quickly on new concepts and technology. You hold a valid passport and can commit to travelling at least 2 weeks every quarter. 

Join us

Our CEO and Founder is a visionary who believes in a better internet for everyone- and it’s a vision each one of us stands behind. Sure, it’s a lofty goal; and maybe it sounds impossible…but we don’t think it is. Our technology is capable of more now than when we started, but unsafe users are growing increasingly deceptive. We continue to step up our game and meet those challenges at every turn. 

Right now, we are growing and we aren’t slowing down anytime soon. We are looking for brilliant, innovative and deeply conscientious people to join our team and be part of our mission. This is a place where:

  • We have an evolving startup culture of fiercely dedicated and collaborative individuals
  • A tech giant praised us for tackling - and solving - a highly complex chat feature
  • We are known as the thought leaders in the evolving space of content moderation and are engaged in shaping anti-bullying legislation in the US and EU
  • Pink Shirt Day means something to us on a deeper level
  • We believe in recognizing our peers through spot rewards that are handed out by the CEO
  • We host a  “Mug Club” which is our version of a Ted Talk presented by anyone with a bright idea

Interested in applying but worried you don’t have it all? At Two Hat we know not everyone gains their experience following a traditional path. If you share our values, want to make a difference and meet 70% of the qualifications, we encourage you to apply. Express your interest here or follow us on Facebook, Twitter or LinkedIn to learn more about us.

Two Hat welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

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